We ship worldwide.

Processing orders can take up to 3 days at the most. 

Every order is shipped from our flagship store with tracking and return label.

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. 

To be eligible for a return, your item must be unused with original tags and packaging. We do not accept returns without the receipt or proof of purchase. 

To start a return, please contact us at bahns@bahns.org. 

You can always contact us for any return question at bahns@bahns.org.

Damages and issues 
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items 
Certain items cannot be returned such as final sale items. Please respect this policy. 

Exchanges 
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds 
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.